São Paulo Airport Informational Guide to São Paulo–Guarulhos International Airport (GRU) - Non Official

São Paulo Airport Services

wi-fi

Free Wi-Fi is available at São Paulo Airport for almost an hour.

ATMs

ATMs are available at São Paulo Airport.

Lost & found

For those passengers who have forget or lost any personal item at São Paulo Airport, the Lost & Found Office is located at Terminal 3 Mezzanine.

Service hours: 06:30 am to 10:00 pm | lostandfound@gru.com.br

Currency exchange

At São Paulo Airport passengers may find currency exchange booths where they will be able to exchange their currencies into the local currency.

See below their locations at São Paulo Airport Terminals:

Banco Safra

- Terminal 2: Departures check-in D, International Arrivals

- Terminal 3: Departures check-in G

Contact: +55 11 2445 7137 | +55 11 2445 7044

Service hours: 24/7.

Banco do Brasil Exchange

- Terminal 2: Check-in C

Contact: +55 11 2445 2155

Service hours: 24/7

Cotaçao Exchange

- Terminal 2: Mezzanine Check-in D and E, Departures, Arrivals

Contact: +55 11 4002 1010

Service hours: 24/7.

Luggage storage

São Paulo Airport offers Luggage Storage services.

See locations:

- Terminal 2: Arrivals West and East (Sidewalk)

Contact: +55 11 2445 2501 | +55 11 2445 4396

- Terminal 3: Arrivals (Sidewalk)

Contact: +55 11 2445 7667

Medical Services

São Paulo Airport counts with Medical Service at Terminal 3 Departures.

Contact: +55 11 2445 7267

Service hours: 11:00 am to 11:00 pm.

Post Office

São Paulo Airport has it own post office at Terminal 2, Mezzanine, check-in C.

Contact: +55 11 2445 2545

Service hours: Monday to Friday, 09:00 am to 05:00 pm.

Prayer Room

Find ecumenical space in the public area, between Terminal 2 and Terminal 3.

Service hours: 07:00 am to 00:00 am.

Please note that it is required to book previously your stay.

Contact: +55 11 2445 3720.

other Services

- Massages
- Police
- Hairdresser service
- Bus ticket sales
- Civil Aviation Agency
- Sewing service
- Lockers
- Cashmachines
- Showers
- Duty Free stores
- Baby care facilities
- Food, drink and retail concessions
- Information desk
- Luggage wrapping
- Pharmacy
- Spa

Lounges

Villa GRU: Terminal 2, check-in area D. Open 08:00 am to 08:00 pm. Services: Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility. 

Printers and copiers are available upon payment.

Access fee: €30 per passenger.

Urban Cowork Airport Lounge: Terminal 2, mezzanine level. Open 24 hours. Services: Snacks, Wi-Fi, Showers, Flight monitors, Conference rooms, Internet terminals. Please note it is a non-smoking facility.

GOL Domestic Premium Lounge: Terminal 2, Domestic Departures. Open 06:00 am to 00:00 am. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

Spa services are available upon payment.

Bradesco Cartões Lounge: Terminal 2, Domestic Departures. Open 06:00 am to 11:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Spa services, Flight monitors, Newspapers, Magazines, TV, Children’s area, Conference rooms, Internet terminals. Please note it is a non-smoking facility.

GOL International Premium Lounge: Terminal 2, International. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

Star Alliance Lounge São Paulo: Terminal 3, Mezzanine level. Open 07:00 am to 03:00 am. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones. Please note it is a non-smoking facility.

Showers are available upon payment.

Entrance fees: €47 per passenger.

Tryp GRU Airport (Restaurant/Lounge Area): Terminal 3, First level. Open 06:00 am to 09:30 pm. Services: Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Children’s area, Telephones, Smoking area.

Services upon payment: Alcoholic drinks, Showers, Printers, Copiers.

Bleriot Bar & Lounge: Terminal 2, second level. Open 24 hours. Services: TV. 

Services upon payment: Premium food, Alcoholic drinks.

Sala VIP Mastercard Black Lounge: Terminal 3, Mezzanine. Open 06:00 am to 11:30 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers, Copiers. Please note it is a non-smoking facility.

LATAM VIP Lounge: Terminal 3, Mezzanine. Open 05:00 am to 00:00 am. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Conference rooms, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

American Express Lounge: Terminal 3. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

Showers are available upon payment.

American Airlines Admirals Club: Terminal 3, Mezzanine. Open 01:00 pm to 00:00 am. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Book your pass to São Paulo Airport lounges